Privacy policy

About us

Send questions, corrections and deletion requests to hello@yaks.app.

Information we collect

• Your email address. We use it to sign you in, to send your code, and to let other people invite you to their apps. We don't show it to other people: an app shows a name, never an address.
• Your name. When you first sign in, we ask what you'd like to be called. If you skip the question, we use the part of your address before the @. That name appears beside what you write in an app other people can see.
• A session cookie. We set one cookie. It ties anything written without signing in (guest entries) to the browser that wrote it, and keeps you signed in. Signing in puts your name on that browser's guest entries across apps. Visitor counts never use this cookie. The cookies page has the details.
• Your sign-in codes, briefly. A code lasts ten minutes and allows five guesses. We never store the digits, only a one-way hash of them, so nobody reading our records can sign in as you.
• The content of your apps. Everything you and the people you invited write (text, lists, photos and any other uploaded file), along with who wrote it and when.
• The apps themselves. The files your assistant writes to build them.
• Email your apps send and receive. An app can have its own email address, like yourspace.yourapp@yaks.app. We keep anything sent to that address in the app, including the sender's address, the message and any attachments. Anything the app sends goes out under that address.
• Your mobile number, if you ask for texts. On your space's operator page you can give a mobile number and agree to get text messages about your site. We keep the number, the words you agreed to, and when you agreed. We use the number only to text you about your site, never for marketing. Stopping texts, by replying STOP or on that page, deletes the number.
• Error reports. If a page or a request fails, we record the error message, where in the code it came from, the address being visited, and which version of the app was running. We send that report to your assistant so it can fix the problem. It isn't a record of what you were doing.
• Page counts for your app. So you can see whether anyone is reading your app, we count each page it serves: which page, which country the request came from, which site linked to it, and whether the visitor was a person's browser, a search crawler or an AI assistant. We keep only the counts. They contain no address, name, cookie or user agent string, so they can't identify or track a visitor. We keep them for about three months, and only the app's own members can see them.
• What you say to our builder. If you have us build an app for you instead of using your own assistant, what you type goes to a model that reads and answers it. We keep the conversation with your space so you can continue it later.
• Feedback you send us. If you ask your assistant to report a problem or send us a request or comment, your words are emailed to us at hello@yaks.app and added to the list where we track them. Your name, your email address, the space and app you were in, and the version that was running are included, so we can look into it and reply. We keep those reports.

Information we don't collect

We don't keep an advertising profile, a history of where else you've been, your location, or your contacts. We don't keep your card number either: Stripe sells and charges for the paid plan, your card goes to Stripe and never through us, and Stripe tells us only your plan and whether it's active. We don't sell anything to anyone, ever.

Where information is stored

All of it is on Cloudflare, which hosts yaks.app. Cloudflare's workers run the code, its storage holds each app's data and files, its network carries every request, its model answers you in the builder, and its sandbox is where a build compiles anything a browser can't. Cloudflare handles this information on our behalf and keeps its own operational records of requests, as any host does. That network is worldwide, so your information may be stored in a different country from someone else's.

Who we share information with

Besides Cloudflare, we share information with two other companies. Stripe sells the paid plan: we give Stripe your email address so it can bill you, and Stripe tells us whether the plan is active. Telnyx carries our text messages: when we text you, Telnyx receives your number and the message so it can deliver it, and nothing else.

We don't share your mobile number or your agreement to receive texts with anyone else, and nobody uses them for marketing, including us.

We don't share information with advertisers, data brokers or analytics companies. Feedback you send us reaches us by email, so it passes through the email providers between you and our inbox, as any email does.

Buyers

Some yaks apps sell things. When one does, the seller is the merchant, not us (see the terms). Your card details go to Stripe on Stripe's own page and never touch this platform or the app. Neither we nor the seller ever see your card number.

We do see the order, and it goes to two places. The seller receives what you bought, what it cost, and the email address you gave at checkout, stored in the seller's app so the seller can send you what you bought. Stripe takes the payment and holds the record of it under the seller's account. We keep our copy of the order for as long as the seller keeps the app. Deleting the app deletes it, and the seller can delete a single order.

We use your email address only for the receipt the app sends you. We don't add you to a list, and we never sell your address.

Sellers

When you connect a Stripe account, we send Stripe your email address and the name of your space. Stripe then asks you directly for your business details, your identity documents and your bank account. Those never come to us. Stripe tells us three things, and we keep only those: the account's id, whether Stripe says you may take payments, and whether you finished Stripe's form.

Email

We send sign-in codes and invitations through Cloudflare Email Sending. Those are the only emails we send you without your asking, and each one results from something you or another person did.

Email from your apps and feedback you send us go through the same service.

Analytics

We don't run our own analytics or any advertising trackers. Cloudflare gives us the ordinary request counts any host sees.

Who can see your content

You set this for each app. Private means you and the members you invited. Public means anyone with the link can read it. Open means anyone with the link can also write in it. Anyone you invite can see what's in that app.

Your assistant sees the apps you connected it to, and acts as you when it does. We look at the content of your apps only when you ask us for help, or when we have to in order to keep the service running or to comply with the law.

Data retention

We keep your information for as long as you have an account.

When you delete an app, it goes to the trash. It stops responding at its address immediately, and we keep its data and files for 30 days so you can restore it. After 30 days we erase its data, its files and everything else belonging to it, and this can't be undone. If you ask us to erase it immediately instead, we erase it right away and keep nothing.

You can close a space by asking your assistant to delete it and confirming the link we email you, or by deleting it yourself while signed in. The same 30 days apply to the whole space. It stops responding at all of its addresses immediately, and we keep its apps, their saved data and files, and your conversation with our builder for 30 days so you can restore it. We also hold the space's address for you during those 30 days. After that, we erase everything and the address becomes available to others. If you ask for the space to be erased immediately instead, your assistant emails you a link for that too, and we erase it right away.

If you ask us to close your account, we remove everything else, including our record of you. Backups and server records expire on their own in the following weeks.

Your rights

Email hello@yaks.app to ask for a copy of what we hold, a correction, or deletion, and we'll do it. Depending on where you live, including the UK, the EU and California, the law may give you these rights formally. We honor these requests wherever you live.

Children

yaks.app isn't built for children, and it isn't for anyone under 13. If a child's information has ended up here, tell us and we'll remove it.

Changes to this policy

If this policy changes, we'll update this page and the date at the top, and we'll email you if the change matters to you.